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"End Program - Sample" occurs on shutdown

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SifuMike
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Joined: 17 May 2004
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PostPosted: Wed Sep 15, 2004 3:50 am    Post subject: "End Program - Sample" occurs on shutdown Reply with quote

Recently, the following was posted concerning End Program - Sample during on shutdown:

http://www.security-forums.com/forum/viewtopic.php?t=20385


Quote:
I have a mystery program on my computer. I ran antivirus and Adaware scanning software, nothing shows up with either one. Every time I shut down the machine I
get end program dialog with the title bar "End Program - Sample".
I have to tell it to end now twice to get it to shut down. I can't find any process running
with this name.


After much searching with Google Very Happy , if found a solution posted at

http://www.answersthatwork.com/Tasklist_pages/tasklist_z.htm

Quote:
Zero Config MFC Application Windows 2000/XP/2003 Service, part of Intel’s ProSET utilities and installed by the drivers for many of Intel wireless network cards, whether onboard as seen in some laptops (e.g. Intel Pro Wireless 2100 in Dell laptops amongst others), or in the shape of PCMCIA wireless network cards (e.g. Intel Pro Wireless 2011). This task provides background support functions for the Intel ProSET utilities which enable you to configure your wireless adapter and connection through the Intel ProSET icon in the System Tray.

Recommendation :
This is a difficult one. First, ZCFGSVC is actually essential to the proper functioning of many of the Intel ProSET utilities (but not all) and, as with most wireless adapters, whether from Intel or not, these System Tray ProSET utilities are a must if you are using your wireless connection, if only so you know when the signal is fading or dropping. Most importantly, part of the ProSET utilities are responsible for sending out the Wireless network name (SSID) that you need to connect to; so if you fully de-install the ProSET utilities, you will not be able to connect to your wireless network. Thus, if you are using your wireless adapter, you should in principle keep this service and the ProSET utilities.

The problem is that, in some PCs, ZCFGSVC can be incredibly badly behaved : taking up to 100% of CPU time and therefore resulting in an extremely slow PC, preventing the installation of software or Windows updates, or causing “Not Responding” or “End this Program” shutdown problems.

Arrow If you experience this, try first the very latest drivers from Intel or your laptop manufacturer.

Arrow If that still does not solve the problem and you have Windows XP/2003, try setting the “Wireless Zero Configuration” service to Disabled.

Arrow If that still does not solve the problem, then try renaming the C:WindowsSystem32ZCfgSvc.exe file to ZCfgSvc.exe.old as ZCFGSVC is seemingly not necessary for the part of the ProSET utilities which enable you to connect to your wireless network.


------------------------------------------------------------------------------------------------
The following is gleaned from http://www.annoyances.org/exec/forum/winxp/1074180478)

Quote:
If you have a Dell, you can uninstall and reinstall the Intel ProSet software easliy.

First, uninstall it from Control Panel and then put in your Dell Resource CD and Choose to extract the Intel Proset software under your Wireless or Network card heading.

If reinstalling it that way doesn't fix it, remember where on your hard drive you extracted it to, uninstall from Control Panel again, and then run the Setup.exe from the extracted location on your hard drive.



Similar soultions to the End Program problem can be found at

http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20819872.html

http://www.annoyances.org/exec/forum/winxp/1074180478
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PlayTime
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Joined: 24 Sep 2004
Posts: 1
Location: California

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PostPosted: Mon Sep 27, 2004 8:11 pm    Post subject: "End Prorgam- sample" shutdown message Reply with quote

Wow- kudos and thanks for your efforts and quick response. You are the "Zen Master" of tech information. My searches obviously weren't very successful. = )

I feel certain that it will be resolved. So far, seems the problem originated after a WinXP system restore, suggested to correct a corrupt MS auto update.

Upon initial perusal of the posted fixes: it seems that one must install (or reinstall) the drivers PRIOR to installing/reinstalling the Intel ProSet for wireless software. The software "corrupted" after the driver rollback...probably should have uninstalled the software first, rolled-back then reinstalled the software. Will post final conclusion so it may help others out there.

Thanks again - you rock! Very Happy
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