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iphoto and email problem

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wickerandvine
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PostPosted: Fri Oct 20, 2006 9:12 am    Post subject: iphoto and email problem Reply with quote

Good Day! I have a problem with my email program, whenever i click it, it doesnt seem to work. My other problem is that all my iphoto has disappeared. Whenever i want to fix the problem and run Disk Utility, my Disk Utility doesnt seem to work either.
I hope this problem would be overcome. tnx...
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moondoggie
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PostPosted: Fri Oct 20, 2006 5:18 pm    Post subject: Reply with quote

do any of your apps work? did you install anything at all recently, hardware or software? what version of os are you using?
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Sherman Homan
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PostPosted: Tue Oct 24, 2006 12:26 am    Post subject: Reply with quote

What email program were you using?
When you say that "all my iPhoto has disappeared" do you mean that there is no iPhoto program or that your photos have vanished?
What do you mean "Disk Utility doesnt seem to work either"? Does it launch? Can you choose Repair Permissions?
Give some detail!
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wickerandvine
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PostPosted: Tue Oct 24, 2006 9:10 am    Post subject: mail and iphoto problem Reply with quote

im using mac os tiger. all the photos actually disappeared. the disk utility will not launch. when the mail programs icon is clicked it wont launch the mail program.
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Sherman Homan
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PostPosted: Tue Oct 24, 2006 12:27 pm    Post subject: Reply with quote

We really could use some more information...
Your iPhoto pictures live in your User Account. Do you have more than one account? Check System Preferences --> Accounts.
The fact that none of your programs will launch probably means that for some reason your System needs to be re-installed. Choose the Option to Preserve Users and Settings. That way nothing in your User Account will be erased.
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moondoggie
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PostPosted: Tue Oct 24, 2006 5:46 pm    Post subject: Reply with quote

if you have the tiger install disk you can run disk utility from that. boot up to the tiger disk and i believe it's under the utilities menu. *DON'T* run the system installer. you will lose all your data. choose the menu option instead and run disk utility
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Sherman Homan
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PostPosted: Tue Oct 24, 2006 8:29 pm    Post subject: Reply with quote

Running the System Installer will not erase your data. It can, if you want it to, you can choose to reformat the drive and choose to erase your data. But you can also choose to reinstall the System and preserve your account settings and data. Which is what I recommend.
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moondoggie
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PostPosted: Tue Oct 24, 2006 11:11 pm    Post subject: Reply with quote

yeah, but very rarely will you need to reinstall tiger when simply running disk utility should be good enough
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wickerandvine
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PostPosted: Wed Oct 25, 2006 3:06 am    Post subject: Reply with quote

iphoto is working now. i am left with 1 problem, which is the mail program, it wont start no matter how much i click on it. no, i dont have the tiger installation disk. the disk utility doesnt seem to work. The error message i get when i run disk utility is this:

----------------------------------------------------------------------------------
Error Starting Disk Utility background process

Disk Utility started but a backgroung process needed in Disk Utility didn't start properly. Please quit and restore Disk Utility.
----------------------------------------------------------------------------------

Then whenever i close that message box, it wont close. I have to use force quit to close it. what could be the problem with my Mail.?
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moondoggie
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PostPosted: Wed Oct 25, 2006 6:20 am    Post subject: Reply with quote

just a quick thought but are you on the latest version of tiger os?
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wickerandvine
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PostPosted: Wed Oct 25, 2006 7:15 am    Post subject: Reply with quote

its version 10.4.4 i think...
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moondoggie
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PostPosted: Wed Oct 25, 2006 8:51 am    Post subject: Reply with quote

10.4.8 is the latest version. try updating to that if you can and see if anything gets better. if it doesn't try to auto update, you can go to system preferences -> software update -> check now. get all the updates you can and let us know if it helped at all.

if not, there's a way to run disk utility without the original install disk, but if you can get a copy of that disk it would make things much easier Smile
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wickerandvine
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PostPosted: Fri Oct 27, 2006 3:35 am    Post subject: Reply with quote

when i try to install updates it doesnt install, it will search for updates but will not continue searching. the progress bar doesnt move. what is that other way that you are saying without using the utility disk?
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moondoggie
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PostPosted: Fri Oct 27, 2006 5:14 pm    Post subject: Reply with quote

reboot your computer and as soon as you hear the chime hold down the command (apple) and s keys until you see the white text come up. this will put you in single user mode. at the prompt type

Code:
/sbin/fsck -fy


and it will do its thing. if the first pass doesn't come back with "file system ok", then keep running that command until it says "ok" at the end. good luck!
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wickerandvine
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PostPosted: Mon Oct 30, 2006 3:09 am    Post subject: Reply with quote

what does the command /sbin/fsck -fy do?
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wickerandvine
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PostPosted: Mon Oct 30, 2006 5:30 am    Post subject: Reply with quote

Mail.crash.log

PID:266
Thread: Unknown
link(dyld) error:
library not loaded: /system/library/Framework/InstantMessage.framework/Versions/A/InstantMessage

Reference from: /Applications/Mail.app/Contents/MacOS/Mail
Reason: Image not found

i got this message from the mail crash log. What does this mean?
i also ron the /sbin/fsck -fy command and it says that my HD is ok.
and also what does it mena image not found? what kind of image.
how do i remedy this problem?
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