Author: suttonbri, Posted: Sat Dec 04, 2010 6:29 pm Post subject: "Security Tool" ---- Hello everyone,
I'm new to this forum, but would appreciate any advice on my problem, as below.
I have a laptop which has somehow got into a loop with a firm? called Security Tool that keeps telling me there is malware that is infecting the machine but they can sell me a clean up for $79.95. Obviously this is a scam but I cannot rid the machine of it. I tried to reset the sytem but as soon as I hit System Reset up pops the Security Tool scan and blocks the System Reset from opening.
Any help would be greatly appreciated.
Author: SifuMike, Location: Vancouver (not BC) WA (not DC)Posted: Sat Dec 04, 2010 8:04 pm Post subject: ---- Hello suttonbri,
I will be glad to help you.
Please download and install the new version of Hijackthis
Make sure you downloaded the EXECUTIBLE version rather then the INSTALLER version.
Hijackthis logs are not allowed to be posted in any forum except the Hijackthis log / Malware Removal forum.
Author: suttonbri, Posted: Sun Dec 05, 2010 4:26 pm Post subject: Security Tool ---- Thanks SifuMike,
That seems to have done the trick. I am very grateful to you
Author: SifuMike, Location: Vancouver (not BC) WA (not DC)Posted: Sun Dec 05, 2010 10:45 pm Post subject: ---- What did the trick
You have not done anything yet.